One of our team members will be happy to answer your questions.
Customer Service opening hours are as follows. See Detailed schedule for more details.
Lost and Found
Only valuable items are kept at Customer Service, for example, ski/snowboard equipment, wallet, passport, ID, keys, cell phone, camera, etc. For verification by Customer Service of an item of value, it is necessary to fill out the form provided for this purpose.
Items of everyday use such as clothing are deposited in a safe outside near the Ticket Office at the Versant du Village and the Versant du Lac.
Lost items of common use and unclaimed reusable valuables are given to local organizations after a reasonable period of time.
Valuables with personal information will be destroyed or turned over to the provincial or federal government (health card or passport) and unclaimed electronic devices will be returned to designated drop-off locations at the end of the season. Only debit and credit cards are destroyed after 24 hours.
Alternative itineraries exist by taking exit 74.