Preventive measures COVID-19

  • Ski
  • Mountain bike
  • Water Park

You will find below the sanitary measures valid for the season. We are continually adapting to new government requirements to provide you with a safe environment this winter. Our goal is to make your experience as pleasant as possible when you visit us.

As of Saturday, March 12, almost all sanitary measures will be lifted, including the removal of the requirement to present a vaccination passport to access certain places and activities such as restaurants, bars and chairlifts.

However, the basic measures remain in effect.

Thank you for your usual cooperation and enjoy!

Basic measures

The basic measures remain in effect:

  • If you have symptoms, stay home.
  • Wash your hands frequently.
  • Wear face covering when required, including all indoor travel.

Health measures

Wearing a face-covering

It is still mandatory to wear a face-covering when moving inside the chalets, service buildings and gondolas.

The chalets

Starting March 12

No capacity limit for the ski chalets.

It will be possible for you to change and leave your personal belongings in the chalets.

Wearing a mask is still mandatory when traveling inside.

Personal belongings in the chalets

Starting March 12

It will be possible for you to change and leave your personal belongings in the chalets.

Daily locker rental

Starting March 12

The daily lockers are accessible again.

Food services

Starting March 12

The food courts and restaurants are open with 100% capacity.

Chairlifts

Starting March 12

In the gondolas, the maximum capacity is 8 people. Inside the gondolas, it is mandatory to wear a face-covering.

Cleaning and disinfection of facilities

We want to preserve our ski season just as much as you do. Our teams clean frequently used items (tables, chairs, payment terminals, door handles, etc.) on a regular basis. Additional resources are allocated to hygiene and sanitation for the season.

We take all the necessary precautions to ensure the health and safety of our customers and our teams. We are counting on your usual collaboration in order to respect the sanitary instructions. Station staff have the right to exclude from the site any individual or group of individuals who refuse to comply with health regulations, without compensation.

Secure policies

Find out about the new policies that allow you to ensure your ski season.

Interrupted Season Program

If the resort is required by public authorities to cease operations during the season, a credit program is in effect for all members.

Guaranteed season program / 2022-2023

In response to the COVID-19, Bromont, montagne d’expériences has set up a program to reassure its customers for the 2022-2023 ski season.

The Season Guarantee program offers all eligible holders who, for whatever reason, choose not to ski
in the winter of 2022-2023 to :

  • Defer their membership to the 2023-2024 season at no additional cost and without incurring a rate increase.

Or

  • Request a full refund of their membership.

To find out if these conditions apply to your membership, please click on “Learn More”.

Mountain Biking Season – Summer 2021

Bromont, montagne d’expériences has continually adapted to new governmental demands and requirements in order to make your days with us as pleasant as possible.

You will find below the latest instructions for the COVID-19.

Wearing of the face-covering

As of May 14, 2022

The lifting of the mask requirement in the workplace will come into effect at the same time as the mask requirement for public places.

It will no longer be mandatory to wear a mask in the gondolas or in the ski chalets. The choice to wear a mask remains at the discretion of each person.

 

Physical distancing

As of May 14, 2022

Physical distancing will also no longer be mandatory, but will be recommended as a good practice to maintain.

 

Capacity of the chairlifts

The chairlifts operate at full capacity.

Secure policie

Find out about our policie that ensure your biking season.

Interrupted Season Program

In the event of a government decree requiring the closure of the station in the middle of the season, members will be able to request a credit or refund. The amount given back will be determined based on the date of the interruption and the number of visits to the mountain.

Bike Ticket : Deferal program

If you test positive for COVID-19, have symptoms of COVID-19, or have been in contact with someone who tested positive for COVID-19 within the last 14 days, you may request a deferral to a later date.

You have until 2 p.m. the day before your visit to make your request.

Visit this page regularly to stay informed.
Last update: May 20, 2021

Water park 2021

Have fun within the rules

With the authorization of the Public Health Department, the Water Park will open on June 24, 2021!

Bromont, montagne d’expériences is constantly adapting to new demands and government requirements in order to offer you
a safe summer outdoors.

The measures in place will be regularly updated on this page.
Warning! Anyone who does not respect these guidelines could be banned from the site for the rest of the season.

Vaccination passport

As of September 1st, the vaccination passport is required for several activities, including water parks. The validation of the vaccination passport is applicable as of this date, but due to the imminent closure of our facilities, we would like to inform you that occasional validations of the proof of vaccination of our visitors are carried out. As indicated by the Quebec governmental authorities, an adaptation and awareness period is in effect until September 15. For more details on this subject, please consult this link.

 

Site and pools capacities

The maximum capacity has been significantly reduced in order to respect the recommended physical distance.

Pool capacity is also being reduced and monitored by field staff.

 

About wearing the mask

Wearing a mask is mandatory in indoor common areas for clients 10 years of age and older*.

The places concerned are as follows:

  • Restrooms;
  • Altitude;
  • Le Refuge;
  • Repair Shop;
  • Rental Shop;
  • Chalet du Sommet;
  • Chalet du Lac;
  • Chalet Soleil.

In the case of forgetfulness, single-use face covering will be sold at the reception desk.

*People whose particular medical condition prevents them from wearing the face covering, as well as those who are not able to put on or remove it by themselves, are not covered by the obligation to wear the face cover. For children between 2 and 9 years of age, wearing the mask is recommended, but not mandatory.

Secure policies

Find out about our policies that ensure your biking season.

Interrupted Season Program

In the event of a government decree requiring the closure of the Water Park in the middle of the season, members will be able to request a credit or refund. The amount given back will be determined based on the date of the interruption and the number of visits to the Water Park.

Guaranteed Season Program

To reduce the uncertainty of the current situation, the Guaranteed Season program has been set up. You change your mind after purchasing and don’t want to the Water Park for the upcoming season? No problem. The program allows you to :

  • Request a full refund of their season pass.

Requests for postponements or refunds must be made prior to the opening of the Water Park.
Some conditions apply.

Deferal program

If you test positive for COVID-19, have symptoms of COVID-19, or have been in contact with someone who tested positive for COVID-19 within the last 14 days, you may request a deferral to a later date.

You have until 2 p.m. the day before your visit to make your request.